FORMAT LIVRET

[CLAIRE0752]

Bonjour, je viens de m'équiper d'une nouvelle imprimante Laser Jet MFP , en remplacement d'un modèle Laser Jet P1006. Avec cette dernière imprimante, je pouvais imprimer des documents en recto-verso au format livret sans problème. Chose que je ne parviens pas à faire avec ma nouvelle imprimante. Si l'impression est bien en recto-verso, et même après avoir choisi le format livret, le résultat est que j'ai sur une même feuille (à l'italienne) en recto les pages 12 et 17, mais au verso se trouvent les pages 16 et 13, inversées. Je ne peux donc pas plier l'ensemble pour en faire effectivement un livret.

Ma question : y a-t-il une manipulation à faire avec  les feuilles afin qu'elle soient bien disposées ?

Merci par avance de votre réponse. Désolée, j'écris en français car mon anglais en termes techniques n'est pas bon.

Cordialement,

Claire0752

[DANCOS]

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

DANCOS

[CLAIRE0752]

Hello, I have just equipped myself with a new Laser Jet MFP printer, replacing a Laser Jet P1006 model. With this latest printer, I could print double-sided documents in booklet format without problem. Something I can't do with my new printer. If the printing is double-sided, and even after having chosen the booklet format, the result is that I have on the same sheet (Italian style) on the front, pages 12 and 17, but on the back are pages 16 and 13, reversed. So I can't fold the whole thing to actually make a booklet.

My question: is there anything to do with the leaves so that they are properly arranged?

Thank you in advance for your answer. 
Sincerely,

Claire0752

[Nal_NR]

Hi @CLAIRE0752,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

[CLAIRE0752]

Hello Elohi_NR. sorry for responding late, but I were very buzy these last few days. My new printer is an HP LaserJet M140we.I use Windows 10 and Microsoft Office Family 2019.

Thank your for your help.

Have a good day.

Kind regards.

Claire0752

[Nal_NR]

Hi @CLAIRE0752,

Thanks for writing back and do not worry, we all get busy 😀.

If I am not wrong, I believe you are looking for double side printing is that right?

If yes, you would only be able to manually duplex, which would normally show as an option.

If this is not what you are looking for, kindly help me with more details so that I can assist. 

! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[CLAIRE0752]

Hello Elohi_NR.

More precisely, I want to print PDF documents (for example 10 pages) in booklet format, double-sided, as shown in the screenshot I just took.

I am dable in the center and easily transportable, while remaining readable. And I save paper.thus going from an A4 format to an A5 format, fol

I did it without problem with my HP LaserJet P1006 printer, it was easy. And the impression was consistent. Which is not the case with my new printer.

There is no agreement in the tracking of pages in booklet format.

I would like to resolve this problem. Thank you for your help.
Kind regards

[CLAIRE0752]

Elohi_NR, I forgot the screenshot...

[Nal_NR]

Hi @CLAIRE0752,

Thank you for writing back and appreciate your patience. 

This might require one-on-one interaction to fix the issue via remote assistance.

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!