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‎03-15-2021 01:59 PM

HP Recommended
Product: MFP M28-M31
Operating System: macOS 11.0 Big Sur

May I please have the factory reset instructions for my MFP M28-M31? I got a new internet service provider and the printer will not connect to wifi. 

Category:
1 REPLY 1

‎03-18-2021 07:35 AM

HP Recommended

@mescal

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to perform a network reset on the printer.. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely,

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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