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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
mescal
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Factory Reset MFP M28-M31

HP Recommended
MFP M28-M31
macOS 11.0 Big Sur

May I please have the factory reset instructions for my MFP M28-M31? I got a new internet service provider and the printer will not connect to wifi. 

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@mescal

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to perform a network reset on the printer.. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely,

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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