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‎10-15-2020 05:57 AM

HP Recommended

I want the same instructions, I have tried the right arrow in the circle while starting up the printer, and the combination of arrow and cancel(X) buttons. It does not work. Please advise or I'll be forced to use the waranty to replace it.

 

Thanks,

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‎12-02-2020 12:04 PM

HP Recommended

Send me please 

thanks

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‎12-02-2020 06:12 PM

HP Recommended

i had a lot of problems too, but finally resolved it with their phone support.  i made a video below to explain in easy way. pleasr see if it can help you.

https://youtu.be/D-lPEEuKwj4

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‎12-02-2020 06:16 PM

HP Recommended

. please try this

https://youtu.be/D-lPEEuKwj4

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‎12-07-2020 10:05 PM

HP Recommended

Nix-

Hey sorry for the delay, okay very long delay. I still can not reset my printer, and I can't get HP phone support to answer. I am about to do my warranty to replace it because this has been a nightmare!

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‎12-08-2020 01:10 AM - last edited on ‎12-08-2020 05:44 AM by Retired

HP Recommended
hello, I'm the user [Personal Information Removed] why do you need to reset the printer to factory? Is it to change the wi-fi password for printer access to your home network? In that case, you can do this easily by pressing Wifi Default Reset. I had encountered many problems, but I solved them all. please watch my video https://youtu.be/D-lPEEuKwj4
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