• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-15-2020 05:57 AM

HP Recommended

I want the same instructions, I have tried the right arrow in the circle while starting up the printer, and the combination of arrow and cancel(X) buttons. It does not work. Please advise or I'll be forced to use the waranty to replace it.

 

Thanks,

Was this reply helpful? Yes No

‎12-02-2020 12:04 PM

HP Recommended

Send me please 

thanks

Was this reply helpful? Yes No

‎12-02-2020 06:12 PM

HP Recommended

i had a lot of problems too, but finally resolved it with their phone support.  i made a video below to explain in easy way. pleasr see if it can help you.

https://youtu.be/D-lPEEuKwj4

Wireless Printer Setup Tips
Wireless Printer Setup Tips
youtu.be/D-lPEEuKwj4
HP wireless printers are good value for money. However the setup can be challenging. This video explains the idea of Wifi Direct, in an entertaining way, to set up the printer. The printer model used is the multifunction printer from HP, MFP-170nw. Your comments are welcome and they will be ...
Was this reply helpful? Yes No

‎12-02-2020 06:16 PM

HP Recommended

. please try this

https://youtu.be/D-lPEEuKwj4

Wireless Printer Setup Tips
Wireless Printer Setup Tips
youtu.be/D-lPEEuKwj4
HP wireless printers are good value for money. However the setup can be challenging. This video explains the idea of Wifi Direct, in an entertaining way, to set up the printer. The printer model used is the multifunction printer from HP, MFP-170nw. Your comments are welcome and they will be ...
Was this reply helpful? Yes No

‎12-07-2020 10:05 PM

HP Recommended

Nix-

Hey sorry for the delay, okay very long delay. I still can not reset my printer, and I can't get HP phone support to answer. I am about to do my warranty to replace it because this has been a nightmare!

Tags (1)
Was this reply helpful? Yes No

‎12-08-2020 01:10 AM - last edited on ‎12-08-2020 05:44 AM by Retired

HP Recommended
hello, I'm the user [Personal Information Removed] why do you need to reset the printer to factory? Is it to change the wi-fi password for printer access to your home network? In that case, you can do this easily by pressing Wifi Default Reset. I had encountered many problems, but I solved them all. please watch my video https://youtu.be/D-lPEEuKwj4
Wireless Printer Setup Tips
Wireless Printer Setup Tips
youtu.be/D-lPEEuKwj4
HP wireless printers are good value for money. However the setup can be challenging. This video explains the idea of Wifi Direct, in an entertaining way, to set up the printer. The printer model used is the multifunction printer from HP, MFP-170nw. Your comments are welcome and they will be ...
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.