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HP Recommended
macOS 12.0 Monterey

HELLO,

 

I WOULD LIKE TO KNOW IF THERE IS A FACTORY RESET FOR MY PRINTER (HP LaserJet Pro MFP M28w)

I NO LONGER HAVE THE ADMIN PASSWORD AFTER LOSING IT AMIDST A MOVE AND GETTING A DIFFERENT WIFI.

I'M UNABLE TO ACCESS THE PRINTER TO PRINT ANYTHING ON IT.

 

THANK YOU

1 REPLY 1
HP Recommended

Hi @whitneybreen

 

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

 

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

 

Have a great day ahead!

Rainbow23 - HP Support.
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