Factory reset HP laserjet pro m201dw

[arlgal91]

Trying to set up wifi for this printer and IT. WILL. NOT. WORK.

Right now the SSID is set to the printer's name and on the printer's network--I did this, probably erroneously, in endless hours of troubleshooting and trying absolutely anything. Now I would like to remove it and try, again, to set it up on my wifi network, but I can't seem to get rid of this setting.

Can anyone recommend a successful method of restoring default settings on this printer? There's an older, locked post with the same title, but it's ... locked, and the recommended fix did not work for me or the original poster.

Many thanks in advance.

[Rainbow23]

Hi @arlgal91,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with your HP Product.

You may need to follow the steps from this document to resolve this issue.(Click on the word document to open the web page).

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[arlgal91]

Did not address my question.

Already tried these options--all of them, several times.

I did do my due diligence prior to posting to this forum for help.

[Rainbow23]

Hi @arlgal91,

There is an alternate way to connect to the new network by using the USB cable.

Please follow the steps listed in the document below to connect using USB cable and then change it to wireless.

Step 1: Connect using USB cable:

Please follow the steps in this document to connect the printer using the USB cable.

Step 2: Change from a USB connection to wireless:

Please follow the steps in this document to change from a USB connection to a wireless network.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[arlgal91]

Already tried this.

Cannot set up wifi without being prompted to remove cable to continue to set up wifi.

[Rainbow23]

Hi @arlgal91,

This issue might require one on one interaction over the phone to fix it.

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead! 

[arlgal91]

Do HP reps read questions at all before responding?

[Repairatrooper]

This video shows how to reset all settings on the M201.

https://www.youtube.com/watch?v=IJG9MjodSEw