Factory reset MFP 178nw

[coldwsb]

Hello there, 

I can't access ews anymore because I must have changed the password and forgotten about it since I tried the method as described at various sources, printed out the network information but the wps pin number is not the password. A quick search says that reset information only ever seems to be given out via pm. The model I own is the aforementioned HP Color Laser MFP 178nw and I'd appreciate instructions on how to perform the reset.

Best regards.

[Betty0610 · Accepted solution]

@coldwsb

Welcome to the HP Support Community.

I'd love to help.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!