Factory reset for 8035e

[Juan1965]

I got this 8035e at a swap meet but the control panel is locked

[Raj_05]

Hi @Juan1965,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To perform a factory reset on your HP OfficeJet Pro 8035e, you typically need to unlock the control panel first. Since it's locked, here’s a workaround.

Power On: Make sure the printer is powered on.

Unlock the Control Panel:

• Press and hold the Home button (the house icon) for about 3 seconds until you see a prompt to unlock the control panel.
• If you don't see this option, try holding the Cancel button or the Resume button simultaneously for about 10 seconds to see if that unlocks it.

Perform the Factory Reset:

• Once unlocked, go to the Setup menu (the gear icon).
• Navigate to Printer Maintenance.
• Select Restore Factory Defaults and confirm the action.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support