• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-27-2022 12:56 PM

HP Recommended
Product: HP Color LaserJet Pro M255dw
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I can't currently connect my Laserjet Pro M255DW printer to a new network as the printer has a password set. I set it a couple of years ago and now can't remember it - is there a way to factory reset the printer so that I can set it up from scratch?

 

Thanks,

Mike

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-27-2022 01:08 PM

HP Recommended

Thought my original post didn't save and recreated it, but this is a dup - see https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Factory-reset-laserjet-pro-m255dw-with-...

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-27-2022 01:08 PM

HP Recommended

Thought my original post didn't save and recreated it, but this is a dup - see https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Factory-reset-laserjet-pro-m255dw-with-...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.