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‎12-05-2018 03:52 PM

HP Recommended
Product: HP LaserJet Pro 200 color MFP M276nw
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

i'm trying to install the printer software from this link: https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-200-color-mfp-m276/5097648

 

The installation always stops at 99% with a fatal error that it took too long to istnall the software. I already tried the solutions proposed in these threads:

 

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/an-install-operation-took-too-long-to-execu...

 

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/PRINTER-DRIVER-TAKING-TOO-LONG-TO-INSTALL...

 

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Fatal-Error-an-instalation-took-too-long-...

 

 

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-05-2018 10:07 PM

HP Recommended

Hi,

On your printer screen select Setup > Service > HP Smart Install and ensure the feature is Disabled.

 

On your computer open the Control Panel > Devices and Printers, remove ANY listed HP printer and restart your PC.

Right-click the Start menu and select Run, paste the following and press OK:

printui.exe /s

 

Within the Drivers tab remove ANY listed HP printer, be sure to select to remove both printer driver and its package.

 

Now try reinstalling the HP Software and check for any difference.

 

Please let me know how it goes,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 people found this reply helpful
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2 REPLIES 2

‎12-05-2018 10:07 PM

HP Recommended

Hi,

On your printer screen select Setup > Service > HP Smart Install and ensure the feature is Disabled.

 

On your computer open the Control Panel > Devices and Printers, remove ANY listed HP printer and restart your PC.

Right-click the Start menu and select Run, paste the following and press OK:

printui.exe /s

 

Within the Drivers tab remove ANY listed HP printer, be sure to select to remove both printer driver and its package.

 

Now try reinstalling the HP Software and check for any difference.

 

Please let me know how it goes,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
2 people found this reply helpful
Was this reply helpful? Yes No

‎12-06-2018 03:24 AM

HP Recommended

Thanky you! 

 

Now it works. I just deactivated the Smart App after trying to install and it works.  So that that seems to be the main reason.

1 person found this reply helpful
Was this reply helpful? Yes No
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