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HP Recommended
HP Color Laser Jet Flow E87640
Microsoft Windows Server 2012

I'm having problems sharing a fax from the HP Color Laser Jet Flow E87640.

 

I've tried numerous different drivers for the installation but so far none of them have done what I need to do. Faxing from the machine itself works but our needs involve sending faxes from user machines. 

 

I've configured the fax in print management and it's connected properly to the IP of the printer. Using the HP MFP send fax driver makes it work locally on the server, but trying to do the same thing on a user computer doesn't work. It simply crashes when I try to fax something from, in this case, adobe reader.

 

 

1 REPLY 1
HP Recommended

Hi,

Please go through its documentation (See Method 4 - Installation using command prompt for Enterprise setup) to install the HP Universal Fax Driver and share it from a server:

ftp://ftp.hp.com/pub/softlib/software13/COL60874/ds-148873-1/UFD_Release_Notes2.0.86.0.pdf

 

Hope that helps,

Shlomi



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