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HP Recommended
HP OfficeJet 5255 All-in-One Printer
Microsoft Windows 11

all of a sudden, our HP officejet 5255 all in  one  Printer settings i think got out of whack.  When our Landline phone rings now you can hear the Fax machine on it and we are not getting our calls.. Our Printer is set up in another room to our Printer only and the phone line(no phone).  Our Main phone is in the Kitchen area. I looked at the settings on HP Smart(Fax) and could not find anything, but I was kind of afraid to change anything not knowing the culprit. Fax seems to work ok when i test that.

If anyone has any ideas, I appreciate it in advance,

Rose🌹

1 REPLY 1
HP Recommended

Hi @mnrluv 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing fax connectivity issues with your HP Officejet 5255 All-In-One Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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