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‎11-12-2019 04:45 PM

HP Recommended

I am fed up with HP. First problem was with another printer. After canceling instant ink, could not print. Had help from a very nice lady who told me it was the printer. I WAS NOT going to buy another HP but she was so nice I listened to her and bought another HP> Now, it drops off line. All the time it drops off line. Have to reboot printer, router, computer etc. Now all of a sudden the printer thinks it is a fax. On and on. Can't wait until this printer dies and I buy a Brother. Or a Sharp or anything other than an HP

1 person had the same question
1 REPLY 1

‎11-15-2019 01:45 AM

HP Recommended

Hi @vsinger

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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