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‎10-14-2020 04:07 PM

HP Recommended
Product: HP laserjet 1012
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Laserjet 1012 working on a Dell computer with Windows 10 64 bit home operating system.  I had a hard time getting it installed and working several years ago but I did and it works fine. I now have a new Dell computer with Windows 10 64 bit Pro operating system and want to move the printer to the new system.  I think I need to locate the specific printer drivers on the old machine and move them to the new one. How do I do it?

Category:
3 REPLIES 3

‎10-17-2020 09:07 AM

HP Recommended

@Wakingup, Welcome to the HP Support Community!

 

Due to the age of the printer, there is no driver available on the HP Support site to work on a Win 10 OS. However, you may install the printer using Windows built-in driver

Connect the USB cable. Refer to this document to know how to install the driver. Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎10-17-2020 11:58 AM

HP Recommended

That didn't work.

I have a driver that works on the old machine. Can you tell me where to find it and where to place it on the new machine?

Thanks

Wakingup

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‎10-17-2020 01:52 PM - edited ‎10-17-2020 01:52 PM

HP Recommended

@Wakingup

 

If you have the setup file of the driver on your old computer, you may transfer(copy-paste) it to the new computer via a USB/flash drive and install the same.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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