Finishing Printing

[TheDon59]

This morning my HP Officejet 4650 decided to not print jobs, i click print the screen says printing but then immediately gives me a screen saying "Finishing Printing, Wait until the printer finishes before you push in the output tray extender" but nothing is printed, any ideas?

[Bernard42]

         Hello TheDon59,

Delete the pending prints, restart your printer, it should work now.

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             Best regards,

[TheDon59]

Hi Bernard, thanks for the prompt reply, there are no print jobs in the queue, i have restarted the printer several times and done the power from the mains, power from the printer and done the power drain on the on/off button, PC off, then plugged back in, powered on the printer and then restarted the PC, same result it sends the print job to the 4650 but nothing is printed and just get the same screen to say "finishing printing...........

[Bernard42]

        Hello  TheDon59,

You may try the following solutions below:

Option 1

- Open up a Run dialog box by pressing Windows key + R. Next, type ‘ms-settings:troubleshoot‘ inside the text box and press Enter to open up the Troubleshoot tab of the Settings app.
- Once you’re inside the Troubleshoot tab, click on Other Troubleshooters from the menu on the right-hand side.
- Once you’re inside the Other Troubleshooters menu, click on the Run button associated with the Printer.
- At the initial screen, wait until the scan is complete. If a viable issue is identified, you will be presented with a screen when you can apply the recommended fix.
- If a viable recommended fix is pushed forward by the troubleshooter, click on Apply this fix to enforce it.

Note: Depending on the fix that gets recommended, you might be required to do some manual steps – just follow the on-screen instructions.

- Reboot your PC and see if you are now able to connect to your network printer.


Option 2

- Press Windows key + X to open the Power User Menu.
- Press M key on the keyboard to open Device Manager.
- Once you’re inside Device Manager, scroll down through the list of installed devices and expand the Print queues section.
- Next, right-click on the printer that you’re having issues with and choose Update driver from the context menu.
- At the next screen, click on Search automatically for updated driver software.
- Wait until the scan is complete. If a new driver version is found, follow the on-screen instructions to download & install it on your computer.
- Restart your device.


Option 3

- Press Windows key + R to open up a Run dialog box. Next, type ‘ms-settings:windowsupdate’ inside the text box and press Enter to open up the Windows Update tab of the Settings menu on Windows 11.
- Once you’re inside the Windows Update screen, move down to the right-hand section and click on Check for Updates to check if the hotfix is ready to be installed.
- If a new update is waiting to be installed, click on Install Now and wait patiently until the new hotfix gets installed locally.
- Once the update is installed, reboot your PC and attempt to connect your network printer once again after your computer boots back up.


I would also suggest you to try the steps provided on the support link below to fix issues with your printer:

https://support.microsoft.com/en-us/help/401540...

Hope this helps and looking forward for good results.

          Sincerely,