• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended

me ayuda a econtrar el archivo HP_Color_LaserJet_Pro_MFP_4301-4303_Firmware_6.17.2.23-202403281608.exe , no le encontre en internet .

1 REPLY 1
HP Recommended

Firmware updates usually contain security updates to protect the integrity of your network and as such, HP does not generally provide outdated firmware for that reason. If you are working with an HP service partner they may be able to obtain an older firmware to assist in troubleshooting. Your only option is typically looking online, but this presents it's own challenges in that you may get an altered firmware with malware in it. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.