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‎07-23-2026 08:41 AM

HP Recommended

Hello, 

 

I have a brand new Color LaserJet Printer Pro that has been trying to run a firmware update and it has been unsuccessful the last few attempts. Due to the firmware not updating, I'm unable to print any materials for my business. How can I successfully get this update completed so I can proceed with day-to-day printing needs for the business? I did confirm the printer was successfully connected to our Wi-Fi as well. I will include the full name for the printer down below. Thank you. 

 

Allison 

 

Color Laser Jet Pro MFP 4301FDW

Category:
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1 REPLY 1

‎07-23-2026 09:00 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Please do a Wireless Reset and then connect the printer back to the network again before trying a Firmware update.

 

These resources will be useful.

 

Wireless reset (Example). Steps are the same.

https://youtu.be/_ve3NnDE6t4

 

Connect Printer to network  (Example). Steps are the same.

https://youtu.be/z89Wp-Vi_5U

 

Update Firmware:

https://youtu.be/X7J3zskhsXQ

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPgUB8MiJRZkvkMi1nrjg1nB

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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