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‎05-23-2022 12:45 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M177fw
Operating System: Microsoft Windows 11

When I start the Firmware Updater it shows the "Welcome to HP Device Updater" window. After clicking "Update" the window disappears and nothing happens.

 

The Printer is working. It is connected by LAN. HP Smart can connect and web access is working. The printer CANNOT be updated via HP Smart/Web access because the option is not available. I read all the information on "Update the firmware on an HP printer" website. Operation System: Windows 11, all updates installen (23.05.2022).

 

 

Category:
1 REPLY 1

‎05-26-2022 08:06 AM

HP Recommended

@Toraltrak

 

Welcome to the HP support community.

 

I understand that you are unable to update the printer firmware, I am glad to assist you.

I see that the firmware update is available for Windows 10.

There is no printer driver or firmware available for Windows 11 computers.

Here is the link for the printer driver and firmware:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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