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‎08-30-2021 08:43 AM

HP Recommended
Product: M180nw
Operating System: macOS 11.0 Big Sur

My firmware updated now I can’t print with my non HP toner. Can anyone help me with how to downgrade the firmware on MacBook Pro?

Category:
7 REPLIES 7

‎08-30-2021 11:20 AM

HP Recommended

Is your printer on the network ?

Do you know how to send files with FTP ?




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‎08-30-2021 11:21 AM

HP Recommended

It is wireless but not networked with any other printers.

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‎08-30-2021 11:22 AM

HP Recommended

Not sure what FTP is.

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‎08-30-2021 11:33 AM

HP Recommended

Do you know printers IP address?

Open your web browser and instead of homepage enter printers IP address and hit Enter to access printers EWS.




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‎08-30-2021 07:45 PM

HP Recommended

I’m sorry if I am repeating myself but my previous messages are not visible to me at this time.

 

My printer is on a WiFi network but no other printers.

 

I am not familiar with FTP.

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‎08-30-2021 07:58 PM

HP Recommended

OK, one access to EWS, then what?

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‎08-30-2021 11:48 PM

HP Recommended

Do you have a Windows 10 running computer or you can get one, I can provide you with an older firmware version. That would be the easiest way.

You will need to connect the Win10 computer to the current network, install drivers and run the .exe file.




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