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‎03-08-2025 02:48 AM

HP Recommended
Product: HP OfficeJet Pro 9012e All-in-One Printer

Please provide me with an instruction, how to downgrade the firmware of my printer and the link containing the corresponding older firmwares than MANHTNPP1N005.2405B.00. Thank you!

4 REPLIES 4

‎03-08-2025 02:48 AM

HP Recommended

Please provide me with an instruction, how to downgrade the firmware of my printer and the link containing the corresponding older firmwares than MANHTNPP1N005.2405B.00. Thank you!

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‎03-08-2025 05:34 AM

HP Recommended

Sharing that information is not allowed on official HP forum.




My profile on LinkedIn

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‎03-08-2025 06:03 AM

HP Recommended

So where can I get this information from then?

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‎03-11-2025 01:36 PM

HP Recommended

Hi @Padhof1984,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I understand that your facing an issue with your printer post upgrading the firmware.

I apologize for any inconvenience this may have caused.

 

Unfortunately, we do not have the option to downgrade the firmware once installed on the printer.

However, you get in touch with the HP phone support team if you are looking for further assistance.

 

I hope this helps.

Take care and have a great day ahead!

 

HP Support

ZOEY7886
I am an HP Employee

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