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HP DeskJet 2722e All-in-One Printer
Microsoft Windows 11

I have a HP DeskJet 2722e All-in-One Printer.

The printer tells me that I have an important firmware update.

HP DeskJet/Ink Advantage 2700 All-in-One Printer series

Firmware Update 2327B/2327C/2327D       7.1 MB          Aug 31, 2023

After downloading and trying to install the firmware (as administrator) I get to “Welcome to the HP Printer Update”, select the only available printer, but the “update” button is greyed out.

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