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10-16-2023 09:41 AM
Product: HP DeskJet 2722e All-in-One Printer
Operating System: Microsoft Windows 11
I have a HP DeskJet 2722e All-in-One Printer.
The printer tells me that I have an important firmware update.
HP DeskJet/Ink Advantage 2700 All-in-One Printer series
Firmware Update 2327B/2327C/2327D 7.1 MB Aug 31, 2023
After downloading and trying to install the firmware (as administrator) I get to “Welcome to the HP Printer Update”, select the only available printer, but the “update” button is greyed out.
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