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‎03-05-2023 08:44 PM

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer
Operating System: Microsoft Windows 11

I'm unable to update the firmware on my printer via USB cable. I'm able to print, so I know the printer is connected, but when running the HP Printer Update software the printer never shows up on the list, no matter how many times I hit refresh.

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