• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-04-2022 09:52 AM

HP Recommended
Product: HP LaserJet Pro M15w Printer
Operating System: Microsoft Windows 11

Hello

Tried to upgrade your printer using the firmware installer provided by HP but it broke your printer : it is not recognized anymore netiher connected on network and the power light is just blinking ?

 

Here is the full solution : 

 

  1. Get the RFU file named HP_LaserJet_Pro_M14w_M17w_FW_Update_20200609.rfu file from this post : https://www.reddit.com/r/printers/comments/k8gfgi/torrent_collection_of_old_hp_firmware/
  2. Download this file https://ftp.hp.com/pub/softlib/software12/ready2dl/USBSend.exe
  3. On your PC search for CMD and select Run as Administrator. Go in the Folder where you saved the 2 downloaded files and run usbsend HP_LaserJet_Pro_M14w_M17w_FW_Update_20200609.rfu
  4. Just wait for the solid power light - it should take less than 2 minutes
  5. You are done !

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.