-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Firmware upgrade gone wrong

Create an account on the HP Community to personalize your profile and ask a question
11-14-2020 08:23 AM
I just upgraded the built in firmware and that went just wrong, The printer i rebooting and rebooting, showing the "Error 79 - turn off and on" message on the screen...
Cannot get it to stop rebooting so I am not able to do retry the upgrade again
How do I solve this?
Is there a USB upgrade option or any other way?
11-26-2020 08:20 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please check your Inbox I have sent a private message with the instructions
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee