Flash Player is uninstalled and HP Solution Center stops working

[INDIGOMAN]

Hello,

because Adobe Flash Player will no longer be supportet in the future (december 2020), I uninstalled Adobe Flash Player.

So HP Solution Center stops working. I am looking for a solution. What solution does HP envisage?

Many greetings!

[Echo_Lake]

@INDIGOMAN

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
• Did you make any changes on the settings of your PC or Printer prior to the issue?

Keep me posted for further assistance.

[INDIGOMAN]

Product number: CQ521B

Model number: C410b

I didn't make any changes, just uninstalled Flash Player.

[Echo_Lake · Accepted solution]

@INDIGOMAN

Thank you for posting back. 

There is no software download link for Solution Center from HP because it is part of your printer’s full feature software solution. Install HP Solution Center with the Windows full feature software from HP’s website.

note:HP Solution Center is not available for Mac computers. The Mac print driver installs HP Utility, which has similar tools and features.

1. Turn on the printer.

2. If your printer is connected to the computer with a USB cable, disconnect the cable from the printer. The software installation prompts you to connect the cable if needed.

3. Go to HP Customer Support - Software and Driver Downloads.

4. If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.

   The software results page for your printer displays with the default operating system selected.

5. If you need to change the operating system, click Change, select your version, and then click Change.

6. Under the Driver heading, click Download.

7. During the installation, select the Typical or Recommended type of installation when prompted by the software installer.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[INDIGOMAN]

Everything works fine after installing HP Solution Center with the Windows full feature software.

Thanks a lot!

By the way: The link to download site is incorrect (error 404)

INDIGOMAN

[Echo_Lake]

@INDIGOMAN

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.