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Microsoft Windows 10 (64-bit)

When I am trying to print two sided documents, the printer always prints with the document flipping on the short edge. All settings checked and double checked, system restarted, printer restarted, still the same. Really fed up with it

2 REPLIES 2
HP Recommended

Hi @baggybreeks88,

Welcome to the HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

If your HP printer is not printing double-sided correctly, with the paper flipping on the short edges instead of the long edges, the issue likely lies with incorrect settings in your printer driver, where the paper feed direction might be set incorrectly; check your printer settings.

          1. Access Printer Settings: Open your document, go to "Print" settings, then select your HP printer.

          2. Find Paper Feed Option: Navigate to the "Paper Handling" or "Layout" tab in your printer settings.

          3. Select Long Edge: Ensure the "Paper Feed" option is set to "Long Edge".

Also sharing a Video please Click the Video link this will help you solve the issue.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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Hi @baggybreeks88,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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