Forget My HP inktank 415 web interface password

[SGSPSLA]

HI I have a HP Ink tank 415 printer and is already installed and connected to my Home WIFI router. Recently my service provider replaced the router with new one and now i am unable to connect to the printer. Tried running HP smart app but it is asking password to access the web interface. I forget the previous password. How to get it resolved. Please help. Is there any reset option available to reset the web interface password?

[Nal_NR]

Hi @SGSPSLA,

Welcome to the HP Support Community! I’m here to help.

I understand you are not able to use the printer wirelessly.

As the network name is changed, the wireless settings on the printer have to be changed and reconnected to the network to resolve this issue.

To prepare your printer for a wireless connection, restart the printer, computer, and router.

1. Turn the printer off, and then wait 10 seconds.
2. Disconnect the printer power cord from the printer.
3. Turn off the computer or the device you are trying to print from.
4. Connect the printer power cord to the printer, and then turn on the printer.
5. Disconnect the power cord from your wireless router, and then wait 10 seconds.
6. Reconnect the power cord to the router. Wait until Internet service is restored. Internet service is interrupted while the router is off.
7. Turn on the computer.

You may also refer to the list of documents below for further assistance. 

Wi-Fi connection is lost after a router or network settings change Click here

To restore Wi-Fi click here

Setup (WPS) Click here

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[SGSPSLA]

Thank you for your reply. Done the restart of all devices as advised but still when i am trying to reinstall the driver, its asking for password. Same as the image attached in my 1st post.

[Nal_NR]

Hi @SGSPSLA,

Thanks for your reply. This might require one on one interaction to fix the issue. I've sent you a private message. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!