Forgot Admin Password – HP Ink Tank Wireless 410 – Need Reset Assistance

[DigitalAuxiliu]

Hello HP Team,

I have an HP Ink Tank Wireless 410 series printer. I had set a custom administrator password in the past, but unfortunately, I have forgotten it.

I have already tried:

• Network reset (Wi-Fi + Cancel buttons)

However, the printer still prompts for the admin password when I try to access the Embedded Web Server or certain settings in HP Smart, so I cannot complete setup or change configurations.

Printer Details:

• Product Number: Z4B53A

• Serial Number: [edited]

• Firmware Version: KEP1FN2113AR

• Regulatory Model: SNPRH-1506-01

Could you please guide me on how to perform a full reset or provide the necessary steps/code to clear the administrator password?

[zoey7886]

@DigitalAuxiliu, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Factory Reset Process! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Network Reset:

• Although you have already tried a network reset, ensure you followed the exact steps: hold the Wi-Fi and Cancel buttons simultaneously for a few seconds until the Power light blinks.

Factory Reset:

• As a more drastic step, you might consider performing a factory reset, if applicable for your printer model. This generally involves holding a set of buttons or navigating through a specific menu option. However, this option may erase network settings and custom configurations.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[DigitalAuxiliu]

I have already tried every type of reset, including the standard network reset (holding Wi-Fi + Cancel until the Power light blinks) as well as the factory reset instructions you mentioned. Unfortunately, the printer still prompts for a custom password.

There appears to be no working online solution for this issue, which is why I reached out to you. I would appreciate your guidance on how to fully clear or reset the user/admin password, as the printer remains inaccessible despite multiple reset attempts.

[zoey7886]

@DigitalAuxiliu, Welcome to the HP Support Community! 

We're here to help you tackle that admin password! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,