Forgot Admin Password

[Ressikan]

I completely forgot my admin password for EWS and cannot find a way to reset it.  Unplugging the printer and the usual troubleshooting steps did not work.

Someone, please help!!!

[sandytechy20]

@Ressikan

Welcome to the HP support community.

I understand that you want to reset the EWS password, I am glad to assist you.

Resetting the printer's network settings to its factory default settings erases the embedded Web server (EWS) administrator password.

Follow these steps to reset the printer to the factory default settings:-

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, 

  and then touch (Setup). 

2. Touch Network Setup. 

3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored. 

4. Touch Yes. 

5. Print the network configuration page and verify that the network settings have been reset

Login to the EWS page with the default credentials and change the password.

Username: admin

Password: "leave it blank"

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Ressikan]

That did not work.

[sandytechy20]

@Ressikan

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.