Forgot EWS Username and Password - How to reset?

[Kuroi_Kenshi]

Hi,

We understand how important it is to have your device functioning properly, and we're here to assist you.​

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

You can locate the nearest HP service center using our Service Center Locator:​

🔗 HP Service Center Locator

If you need further assistance or have any questions, please don't hesitate to contact us.​

Best Regards,

[GDPrinter]

I have the same problem.

I  eventually got my NS 1202w connected through WPS but still can't manage the printer as it requires accessing the EWS.  When I access the EWS I can only access the home page.  all other pages require me to enter username and password.  I have never set a password.  forums suggest it should be admin/null or admin/$wpsPIN but there is no way to access a WPS PIN on the NS 1202w, if I print a configuration page it gives me the wifi direct password but that is it.  Any help access the controls would be appreciated.

[amiqqo123]

I have the same issues as you. Is there any work around? Resetting printer multiple times doesn't help. 

[Hawks_Eye]

Hi @amiqqo123 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Now, let's dive into the issue! Could you please elaborate on what's happening with your device? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.