Forgot Menu Password - MFP M148fdw

[patricknard]

Hi all,

I need to restore factory defaults. We cannot get the password correct to access any of the setup menu options.

Thank you.

[Betty0610]

@patricknard

Welcome to the HP Support Community.

1. On the printer control panel, press the button. 

2. Open the following menus: ● Service ● Restore Defaults

3. Touch or press the OK button. The printer automatically restarts.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[patricknard]

Hi @Betty0610,

The menu is locked with a password that I no longer have.

[Betty0610]

Unfortunately, this is the only option to reset the printer.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!