Forgot admin password on HP LaserJet M28w

[Danglot]

Hi,

I cannot access to the System section of the web interface of my printer HP LaserJet M28, because I accidentally set a wrong password and cannot access it.

How can I reset the password?

Thx

[Echo_Lake · Accepted solution]

@Danglot
Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, we can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[Danglot]

Hi, I cannot access the link, the linked page says:

"You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue."

Thx