Forgot admin password

[saleemchauhan]

I forgot my printer's admin password. Now, I am unable to setup wireless network or any other settings. How to reset my printer password.

I think a semi full reset can slove my problem but I can't figure out how to do that.

[Jay_G24]

Hi @saleemchauhan,

I'd like to help!

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

If the issue still persists, I have sent you a private message with the steps to perform a semi-full reset. Check next to your profile Name, you should see a little blue envelope, please click on it. 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[saleemchauhan]

Thanks for reply, but this method doesn't reset admin password. Is there any other method that can reset my printer admin password.

[saleemchauhan]

I have tried several methods but seems that we can't reset admin password.

[Jay_G24]

As this is a hardware issue, I’d recommend you contact HP Phone Support in your region regarding service options for your printer.

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

Have a great day!