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- HP Community
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- Printer Setup, Software & Drivers
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01-01-2025 01:19 PM
Hi @ARajput,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I understand you're experiencing an issue with resetting the EWS page for your printer.
I apologize for any inconvenience this may have caused, I'm here to help you today.
Kindly refer to the steps on this link to perform a factory reset.
Please follow the steps below to connect your printer to the network again.
1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.
2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.
3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.
Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee
01-02-2025 12:54 AM
Hi @ARajput
Please follow steps from the next video:
>> https://www.youtube.com/watch?v=wubmaOZ3m-8&ab_channel=OMBhaiTechnical
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
01-05-2025 12:10 AM
Hi @ARajput
Ok, if that doesn´t work then try with the next buttons:
Power button hold + Black Copy button + Resume button, hold that 3 buttons during 20 seconds.
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.