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Message 1 of 2
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Solved!

Forgot printer admin name and password

HP Recommended
Deskjet 2600
Microsoft Windows 10 (64-bit)

Hello, I bought this printer a while and we also moved from Italy to the UK. Now I have forgotten the admin name and password. I have tried many ways to reset it but nothing happened. I need help, please is there anyway I get get this printer working again? Thank you. 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@cloudmint76

 

Welcome to the HP Support Community.

 

For you to use this Printer in the UK, you'll have to perform a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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