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- Printer Setup, Software & Drivers
- Forgot user & password on HP Officejet pro 9012e

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01-24-2025 11:00 AM
Today when I start as everyday my Officejet Pro 9010 it has no connection to WiFi because the menu says that it has been blocked . To unlock the WiFi connection menu (and also others menu) it needs the user and password but I’ve never set them and don’t know how to reset it. I saw that there is a PIN in the inter side of the printer but don’t know how to use it or other. Can you please help me? It’s urgent please!
01-25-2025 12:10 AM
Please follow steps from the next video:
>> https://www.youtube.com/watch?v=yGqnlPa7Tos&ab_channel=TinTec
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.