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HP DeskJet 3630 All-in-One Printer
Microsoft Windows 10 (64-bit)

I changed my network but have forgotten my EWS password for my printer. I can print and scan local network but cannot access the advanced features for internet printing or other Admin functions without username and password. How can this be reset? I have a USB cable and wifi access only. I don't care if it needs a faull hardware hard reset, I just want access to EWS again.

1 REPLY 1
HP Recommended

Hi @Rhodie72,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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