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Generally, once installed, Full Feature Software does not spontaneously uninstall itself. Smiling.
Something might be sneaking in and removing the program. ??
If you have any security software on the system that is doing a "cleanup" and if that cleanup includes removing programs that the security software finds "suspect", then that might explain the constant / periodic removal of the printer software.
For example, several years ago I had a copy of CCleaner on one of my systems. I used it for basic registry cleaning functions. One day, I clicked into the cleanup feature and the dastardly program removed several of my installed software packages. No biggie (easily recovered / reinstalled). Did get my attention, though.
Check your security software settings (and logs, if provided).
Check the Event Viewer -- this tool is very useful if you can decipher the 'Viewer logs / contents.
Various help documents / articles -- read and choose whatever makes the most sense to you:
How to View the System Log in Event Viewer - TechNet - Microsoft
Event Viewer How To... - TechNet - Microsoft
Event Viewer - Open and Use in Windows 7 - Windows 7 Help Forums
Windows Admin: Using Event Viewer to Troubleshoot Problems
Check the Reliability Report -- see if it provides clues:
Reliability Monitor - Windows 7 Help Forums - Seven Forums
Reliability Monitor is the Best Windows Troubleshooting Tool You Aren’t Using
Click Thumbs Up to say Thank You!
Answered? Click my post "Accept as Solution" to help others find it.
Dragon-Fur
HP Recommended
Generally, once installed, Full Feature Software does not spontaneously uninstall itself. Smiling.
Something might be sneaking in and removing the program. ??
If you have any security software on the system that is doing a "cleanup" and if that cleanup includes removing programs that the security software finds "suspect", then that might explain the constant / periodic removal of the printer software.
For example, several years ago I had a copy of CCleaner on one of my systems. I used it for basic registry cleaning functions. One day, I clicked into the cleanup feature and the dastardly program removed several of my installed software packages. No biggie (easily recovered / reinstalled). Did get my attention, though.
Check your security software settings (and logs, if provided).
Check the Event Viewer -- this tool is very useful if you can decipher the 'Viewer logs / contents.
Various help documents / articles -- read and choose whatever makes the most sense to you:
How to View the System Log in Event Viewer - TechNet - Microsoft
Event Viewer How To... - TechNet - Microsoft
Event Viewer - Open and Use in Windows 7 - Windows 7 Help Forums
Windows Admin: Using Event Viewer to Troubleshoot Problems
Check the Reliability Report -- see if it provides clues:
Reliability Monitor - Windows 7 Help Forums - Seven Forums
Reliability Monitor is the Best Windows Troubleshooting Tool You Aren’t Using
Click Thumbs Up to say Thank You!
Answered? Click my post "Accept as Solution" to help others find it.
Dragon-Fur
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