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Locked

‎02-17-2023 07:31 PM

HP Recommended
Product: HP LaserJet Pro MFP M28w Printer

Please send me the instruction for reseting the printer to factory condition.  I have set an administer password that I cannot remove.  Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-18-2023 05:34 AM

HP Recommended

Try to press and hold down arrow button and cancel button and turn the printer ON. 




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2 REPLIES 2

‎02-18-2023 05:34 AM

HP Recommended

Try to press and hold down arrow button and cancel button and turn the printer ON. 




My profile on LinkedIn

1 person found this reply helpful
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‎02-25-2023 03:40 AM

HP Recommended

Thank you very much and my printer is now working again!  Really appreciate for your swift reply.

 

Best regards

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