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Laser Jet pro MFP M28-M31

I am trying to connect my printer to a new network. I think I need to factory reset my laser jet pro because my printer keeps trying to establish a connection with my old wifi network. 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

These resources will be useful to show how it's done:

https://www.youtube.com/watch?v=o49pTUd6tI0

https://www.youtube.com/watch?v=Wu0cQgvVQ0I

https://www.youtube.com/watch?v=BrCFfDmY030

https://www.youtube.com/watch?v=mG6PQQbyu2M

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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