Geek Autobuzz seems to have an in on HP’s Support Software.

[Snobbe]

My printer had disappeared from my laptop. I tried to add it and the system would just spin and time out.  What is printed about was from another HP customer and matches the issue I had. 
I would hope that you could control who has access to your HP Support Software. It cost me money to get it fixed. 

I was routed to HP Support. When I got to HP Support, I was requested my phone number and told a technician would call.

Less than 5 minutes later a technician called me and we started a LogMeIn session. After a few minutes of discussing my issue I was told that I needed a technical support person to help and was connected to another person.

[ferRX]

Hi @Snobbe 

If you need to contact HP Support go to next links:

• HP Support Services
• >> https://www.hp.com/us-en/shop/slp/consumer-support-services/hp-smartfriend
• 

Also if you have a HP+ printer model

• HP Support for HP+ printers
• https://support.hp.com/us-en/help/hp-plus

• 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.