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My printer had disappeared from my laptop. I tried to add it and the system would just spin and time out.  What is printed about was from another HP customer and matches the issue I had. 
I would hope that you could control who has access to your HP Support Software. It cost me money to get it fixed. 
I was routed to HP Support. When I got to HP Support, I was requested my phone number and told a technician would call.

Less than 5 minutes later a technician called me and we started a LogMeIn session. After a few minutes of discussing my issue I was told that I needed a technical support person to help and was connected to another person.

1 REPLY 1
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Hi @Snobbe 

If you need to contact HP Support go to next links:

Also if you have a HP+ printer model

  • ferRX_0-1724218600647.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.