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- Get HP Easy Scan app for Windows 7

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01-14-2022 08:43 AM
Hello, I want to know if is still possible to get the Easy Scan application for Windows 7 to scan by USB cable with a Laserjet Pro M425dn MFP, as I have downloaded the full package but is not being installed and it fails saying it took too long to execute, but I can install the basic drivers normally, that only includes the printing driver but no scan software.
I have tried to look over the downloads section of the site but I don't see the application and I would like to know if by now is not available or where I could get the installer for this application.
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Accepted Solutions
01-14-2022 11:56 AM
Hi,
HP Easy Scan is a scanning application for Mac computers only, not for Windows PCs.
Please try installing and using the HP Scan Extended, open it form the Start menu and check if that work:
https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
If that doesn't help, also try accessing the Setup menu on your printer, then select Service and locate the HP Smart Install setting, disable HP Smart Install and restart the printer, then try reinstalling the HP Software and check if that may resolve the software installation problem.
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution 🙂
01-14-2022 11:56 AM
Hi,
HP Easy Scan is a scanning application for Mac computers only, not for Windows PCs.
Please try installing and using the HP Scan Extended, open it form the Start menu and check if that work:
https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
If that doesn't help, also try accessing the Setup menu on your printer, then select Service and locate the HP Smart Install setting, disable HP Smart Install and restart the printer, then try reinstalling the HP Software and check if that may resolve the software installation problem.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
01-31-2022 10:49 PM
Thanks for sharing @JuanAguilar, please post back in any case of any problem in the future 🙂
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂