Getting Stop- filter failed message when trying to print on macbook pro (newest catalina update)

[azita1]

Hello,

In the past week, my printer has stopped working.  I have HP Photosmart C4480 connected to my Macbook Pro that is running latest version of Catalina.  When I try to print, I get a Stopped- filter failed error message.  I tried removing and reinstalling the printer driver, updating both my ios software and HP printer software. I tried rebooting and removing and adding the printer again, etc.  Nothing I have tried has worked.  Apple says this is an HP issue with Catalina.  Has anyone else had this issue?  If so, how did you resolve it?  Any feedback would be much appreciated.

[IWY99]

Yes, we are having the same problem. Did the same reinstalled printer driver, but still cannot print any document. Frustrated.

[Riddle_Decipher]

@IWY99 Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

Which OS are you using the printer with?

Keep us posted.

[Jay_G24]

Hi @azita1,

I'd like to help!

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Keep me posted. 

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