Getting a rundll error on a printer no longer installed

[Craig59]

Not long ago I purchased a new printer and when I installed it I also removed the software for my old printer.  
Now every time I boot up my computer I get the following error:

How do I correct this?  

Thanks for any help you can give me!

[asmita6658 · Accepted solution]

Hi @Craig59

Welcome to the HP Support Community. 

To prevent this error from displaying, delete the Monitor Ink Alerts shortcut icon from your Windows startup folder - 

Step 1: Make sure hidden files are shown - 

Depending on your Windows preferences, some files might be hidden to prevent accidental alterations or deletions.

1) Search Windows for folder options, and then click Folder Options from the list of results.

2) Click the View tab.

3) Select Show hidden files, folders, and drives, and then click OK.

Step 2: Delete the Monitor Ink Alerts shortcut icon -

Delete the printer shortcut icon from the Windows startup folder.

1) Open your Windows startup folder.

2) Use file explorer to browse to C:\Users\<user name>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup.

3) Select the shortcut icon labeled Monitor Ink Alerts - <printer name> or Monitor Cartridge Alerts - <printer name>, and then press the Delete key. The printer shortcut icon is deleted

4) Restart the computer.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Craig59]

Thank you, Asmita!  It was simple and effective.  It worked perfectly!  I am no longer getting that error box on startup.

[asmita6658]

@Craig59

That's great! Happy to hear that. 

If you need further assistance feel free to reach out to us.

Have a great day!