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‎04-10-2021 01:13 PM - last edited on ‎07-13-2021 03:37 PM by Retired

HP Recommended
Product: HP TANGO printer
Operating System: macOS 11.0 Big Sur

HP TANGO worked with imac, iPhone and iPad. I installed new eero network but everything stopped printing. So said to remove printer from iMac and reinstall on new network.  Now iMac and TANGO can't find each other.  Any suggestions?

Category:
1 person had the same question
1 REPLY 1

‎04-13-2021 06:53 AM

HP Recommended

Hi @Fee18,

 

I'd like to help!

 

To better assist you -

  1. Is your printer connected to a home network or public network?
  2. What is the status of the wireless light on the printer, steady or blinking?
  3. Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual-band has different SSIDs for 2.4G and 5G networks?
  4. What is the distance between the router and the printer?
  5.  Is there antivirus software installed on your Mac?

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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