Getting to print from tray 2 using HP 7740

[WINTERLAND]

Got printer HP 7740  today .  I to print a page in  11 x 17 formati from the  adobe file or powerprint slide. 

need 11 x 17.....not abe to get it.

comes out 8x11 though

so i know connection is functioning.

What tab have I not found?

[Riddle_Decipher]

@WINTERLAND

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand you need assistance in printing 11 x 17 format via tray 2,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you ensure the printer supports the paper size of your preference?

(Click here to verify the same, if you haven't done it yet)

While you respond to that, here's what you need to know:

• Ensure you've installed the latest printer drivers/software: Click here to find and install, if you haven't.
• Select the tray using the printer settings:

  • Please check if the tray selection is set correctly as "Printer Auto Select" or "Tray 2". You can find this setting by

    a. right clicking on the HP OfficeJet Pro 7740 printer icon inside Control Panel/Hardware and Sound/Devices and Printers and select "Printing Preferences".

    b. when the "Printing Preferences" window pops up, select the Paper/Quality Tap.

    c.  select the tray by clicking on the dropdown list in Paper Source under "Tray Selection".
     

  • The same setting can be found under "Printer Properties" if printing from Microsoft word. 
    Please also note that Tray 2 only supports plain paper type as labelled inside the tray 2 drawer.

For Details on Creating Custom Paper Sizes: Click here for steps.

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!