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‎02-15-2022 03:33 PM

HP Recommended
Product: HP LaserJet Pro M404dw
Operating System: Microsoft Windows 10 (64-bit)

Printer is an LaserJet Pro M404dw.

Most of my printing is a MS Word booklet on legal paper. Printed on both sides it has 20 pages on 10 sheet. When I first installed with the standard drivers that are in the install package everything was fine except one of the images in the booklet did not fit on its page - it looked like it was about 4 times too large to fit. So - contacted support. The tech logged into my machine and tried a different driver. Same issue. Then he installed the universal printin PS driver. This one does work most of the time. However, the output is not always collated even though collate is selected on the print tab in Word and the collate check box is checked on the printer properties dialog screen. For me this is working well enough - I like everything else about the machine - but - I really liked the user interface that came with the standard drivers. I think this is a software issue that HP should address and correct. I would be willing to work with someone at HP to do this.

 

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