H P Envy Photo 7134 not starting

[PeterFS]

After switching off the printer it won't restart again. The blue bar crosses the screen and the first dot lights up but the start up goes no further.

I have tried disconnecting, removing the ink cartridges and waiting as per a similar query a couple of years ago but to no avail.

I cannot update the firmware as was suggested but as the printer isnot starting the computer cannot find it.

Any further ideas as to what i might do?

Many than

[Jay_G24]

Hi @PeterFS,

I'd like to help!

I understand that the printer is stuck on the loading screen.

Try the below suggestions-

Let's try a power reset on the printer

Reset the product

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware  (try updating it from the computer)

If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[PeterFS]

Hello Jay

I have tried that - several times - but it has not worked.

It is not really economical to send off for repair so new printer it is.

Thanks for your help.

[Jay_G24]

I respect your decision.

If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!