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Microsoft Windows 10 (64-bit)

HP solution centre was working ok .The next time i tried to use it it would not open.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Thanks for using the forum.

 

You can find the solution here :

 

http://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/HP-Solution-Center-Fails-to-launch-cannot-...

 

Hope that helps.

 

Please click the “Accept as solution” if this has helped solved your problem and “Kudos Thumbs up”  as an encouragement.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

Thanks for using the forum.

 

You can find the solution here :

 

http://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/HP-Solution-Center-Fails-to-launch-cannot-...

 

Hope that helps.

 

Please click the “Accept as solution” if this has helped solved your problem and “Kudos Thumbs up”  as an encouragement.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Recommended

Hi,

 

Microsoft has since released a new update to fix this issue.

 

Solution Fix: 

 

Please download and install the following update KB3133431 from Microsoft:

https://support.microsoft.com/en-us/kb/3133431

 

Note This update is available through Windows Update only. (Automatic updates need to be turned on)

  

  1. Click on the Start Button, select "Settings" and then select "Update & security"
  2. Under "Windows Update", select "Advanced options" 
  3. Under "Choose how updates are installed", select "Automatic (recommended) from the drop down menu.

 

Hope that helps.

 

Please click the “Accept as solution” if this has helped solved your problem and “Kudos Thumbs up” as an encouragement

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Recommended

Thanks you have solved my problem.

HP Recommended

this is not solution dear

 

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